Return & Refund Policy
Thanks for shopping at Mayasilk E-commerce.
Please be informed that all products sold (promotional-priced items and non-promotional-priced items) are non-returnable, non-refundable and non-exchangeable.
Damaged Goods/ Defective Product
Incase of damaged goods (due to shipment) or defective products, please send an enquiry via Whatsapp / Website.
Customer is responsible for the return shipment charges, defective goods will then we checked for further inspection.
When return (due to defectiveness only) has been approved, customer will be issued a refund within 5 - 10 business days.
If you have any questions, contact us: [email protected] ; Sunesh
Whatsapp ;- 018 216 8540, Mayasilk KL